I absolutely LOVED this book, not only for its practical negotiation advice, but for its insistence that in order to get what we truly want in life, we must foster our own sense of emotional intelligence and begin trusting our intuition. Never Split the Difference is a must read for anyone who’s ever bought a car, negotiated a salary, purchased a home, renegotiated their rent or deliberated with their partner. In other words– everyone.
From Goodreads: A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.
After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues to succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles—counter-intuitive tactics and strategies—you too can use to become more persuasive in both your professional and personal life. Check it out on Goodreads!